Remote RV Help Anywhere in the U.S.

REMOTE RV SUPPORT · ALL 50 STATES · VICTRON ENERGY CERTIFIED INSTALLER

RV Broke Down Far From Home? Get a Certified Tech on Video Today.

Live remote diagnostics for RV power, Victron, lithium, solar, Starlink, Peplink and appliance problems, wherever you’re parked in the U.S. We find the fault with you and send a written fix plan. No trip fee, no tow, no three-week wait for a shop bay.

Book a Remote SessionCALL (564) 234-7490TEXT (564) 234-7490

Sessions from $79 · written next steps after every session · we never ask for your passwords

Wherever you’re parked

Quartzsite in January, the Black Hills in August, a storage lot in Michigan or a campground outside Yellowstone: if the RV quit and the nearest mobile tech is booked out for weeks, a live session is often the fastest way to know what’s wrong and whether you can still roll.

United Mobile RV is run by a dealership-trained technician with 11+ years of experience: a Victron Energy Certified Installer, a Peplink Certified Associate, a weBoost Certified Installer/Reseller and a Dometic Professional. On-site repair is Washington only. Remote help covers the whole country.

What we fix remotely

  • Batteries and charging. Batteries that die overnight, converters that stopped charging, alternator charging, parasitic draws and lithium that won’t take a charge in the cold.
  • Victron systems. MultiPlus, Quattro, SmartSolar MPPT, SmartShunt, Lynx and Cerbo GX settings and faults, worked live in VRM. 12, 24 and 48V. See the Victron fault code guide.
  • Solar and off-grid power. Solar that underproduces, power budgets that don’t add up, and upgrade plans sized to how you actually camp.
  • Starlink, Peplink and cellular. WAN priorities, failover, SIM and APN setup and dropouts, worked through InControl2 or a video call.
  • Appliances and 12V faults. Fridges, furnaces, water heaters, slides and leveling, walked through step by step so you know whether it’s a fuse, a setting or a failed part.

Remote packages

  • Quick Remote Triage: $79, 20 minutes. Symptom intake and photo or video review. You get a go/no-go and a next-step checklist.
  • VRM / Victron Remote: $149, 45 minutes. A live VRM or GX walkthrough with settings recommendations.
  • Network Remote: $149, 45 minutes. Peplink, Starlink and cellular, with a fix order for failover and dropouts.
  • Power & Solar Deep Dive: $249, 75 minutes. Shore, inverter, solar and LiFePO4, with a power-path plan and upgrade options.
  • Full Systems Remote: $299, 90 minutes. Power, appliances and network together, with a prioritized diagnostic list. Includes a year of Watch monitoring.

Pay at Square checkout and we text you within one business day to set your time. Remote sessions are advisory and billed on their own. See full package details and book.

Keep watch while the rig sits

Storing the RV for the season? With a Victron GX online in VRM, we watch your system from anywhere. Watch is $190 a year: material alarms like lithium charging in freezing temps, a bank sitting at 0% or solar that stopped producing get a same-business-day review and a text telling you what happened and what to do. Managed ($490/yr) and Fleet ($990/yr per coach) add audits and firmware planning. See monitoring plans.

How a remote session works

  1. Book and pay for the package that fits at Square checkout.
  2. We text you within one business day to set a time and tell you which tool we’ll use: FaceTime or Zoom for the camera, VRM for Victron, InControl2 for Peplink, or a one-time screen share. You stay in control, and we never ask for your passwords.
  3. We diagnose live with you at the rig: readings, settings and what the system is doing.
  4. You get written next steps: what failed, what to check and what to replace. Do it yourself or hand it to any local technician so they start from a diagnosis.

Setup help is on the remote setup page.

Remote RV help FAQ

Can you really diagnose an RV remotely?

Many problems, yes. Charging, inverter, solar, lithium and battery faults, Victron settings, Peplink and Starlink networking, and a lot of appliance troubleshooting can be worked through live by video, VRM or InControl2. If it truly needs hands on the rig, we tell you that in the first session.

What do I need for a remote session?

A phone or tablet with video for most sessions. For Victron systems, a GX device (like a Cerbo GX) online on VRM helps a lot. For Peplink routers, InControl2 access. We never ask for your passwords.

What does it cost?

Quick Remote Triage is $79 for 20 minutes. VRM / Victron Remote and Network Remote are $149 for 45 minutes. The Power & Solar Deep Dive is $249 for 75 minutes, and Full Systems Remote is $299 for 90 minutes. No trip fee.

Do you come on site outside Washington?

No. On-site repair is Washington only. Remote help covers the whole U.S.

What if it needs a hands-on repair?

You get written next steps: what failed, what to check, and what to replace. You can do it yourself or hand the plan to a local technician so they start from a diagnosis, not a guess.

Can you watch my Victron system while the RV is in storage?

Yes. Watch monitoring is $190 a year. We review material VRM alarms the same business day and text you what happened and what to do.

Get help from wherever you’re parked

Text the rig, the problem and a photo of any error screen. We’ll tell you which session fits.

Book a Remote SessionCALL (564) 234-7490TEXT (564) 234-7490

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